Altura Automations

Privacy Policy

Altura Automations respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our AI assistants, automation workflows, real estate CRM platform, or interact with our website and services.

What We Collect

We collect information you provide voluntarily through forms, consultations, scheduling links, CRM integrations, or AI conversations. This may include:

  • Your name, email, and phone number
  • Business name and service preferences
  • Messages submitted through AI agents or SMS responders
  • Lead data processed through automation workflows or CRM

How We Use Your Information

Your information is used solely to operate and improve our services, including:

  • Delivering AI assistant responses across SMS, web, or phone
  • Managing and nurturing leads through CRM automations
  • Scheduling consultations, follow-ups, or calendar events
  • Training AI systems to improve personalization and accuracy
  • Providing customer support and responding to inquiries

Third-Party Integrations

We integrate with trusted services like OpenAI, Google, Twilio, Calendly, and others to deliver our automation, CRM, and AI experiences. These tools may temporarily process data only for the specific purpose required (e.g., sending messages, creating events, logging CRM actions).

Data Storage & Security

All client and lead data is stored securely using encrypted systems. Only authorized personnel have access, and we implement strong technical safeguards to prevent unauthorized access, data alteration, or disclosure.

Your Rights

You may request access to the data we store about you, correct any inaccuracies, or request deletion by contacting info@alturaautomations.com.

Retention & Deletion

We retain client and automation data only for as long as necessary to fulfill service contracts. Upon cancellation or request, we can delete or export your stored information within a reasonable time frame.

Policy Updates

This Privacy Policy may be revised as our services evolve. The most current version will always be accessible via our website. Continued use of our services implies acceptance of any updated terms.