Privacy Policy

Altura Automations respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you use our services or interact with our website.

What We Collect

We collect information you provide voluntarily through forms, scheduling links, emails, and consultations. This may include your name, contact information, business name, service preferences, and messages submitted through our AI platform or CRM.

How We Use Your Information

Your information is used solely for the purpose of:

  • Providing and maintaining our automation services
  • Improving service quality and training AI agents
  • Setting up appointments, follow-ups, and internal tracking
  • Responding to your inquiries and support requests

Third-Party Integrations

We work with trusted partners (e.g., OpenAI, Google, Calendly) to deliver our services. These platforms may temporarily process your data to perform specific tasks (e.g., messaging, scheduling, data logging).

Data Storage & Security

All data is stored securely. Access is limited to authorized personnel only. We implement appropriate safeguards to protect data against unauthorized access, alteration, or disclosure.

Your Rights

You may request access to your data, correct inaccuracies, or request deletion by contacting us at info@alturaautomations.com.

Retention & Deletion

We retain customer data only as long as necessary to fulfill service obligations. Upon termination of service, data can be deleted or returned upon request.

Policy Updates

This Privacy Policy may be updated to reflect changes in our services or legal obligations. The latest version will always be available on our website.